Service & Support

Our Managed Document Services Approach


CP MDS is delivered through our adaptive, customer-centric, five-phased approach. Our delivery model puts you at the center.

Each MDS deployment is unique, aligning the services we provide with your particular business environment and strategic objectives.

CP takes an Adaptive Customer-focused Approach. Our Holistic View of your infrastructure and process delivers MDS regardless of vendor technology in place, and Sales and Service Organization ensures consistent worldwide delivery.

ONSITE SUPPORT & REMOTE SERVICES: With expertly trained IT professionals at your service for support and maintenance across Canada, CP Office Solution can be there, wherever your “there” is – home, remote location or locally.

AUGMENT YOUR TEAM: With our technical practices, from junior to senior skill levels, we can provide our expertise to successfully address and bolster any needs your company may have on your IT Department.

MONITORING: Our highly trained employees work with today’s top technology to monitor your systems, security, networks and servers – preventing problems and business disruptions before they happen.

MANAGED SECURITY SERVICES: CP Office Solution takes a proactive approach to securing your network and business from the ever increasing IT threats; ranging from the merely annoying to the deadly hazardous. We cover everything from anti-virus endpoint protection, web security, to email protection – ensuring protection from the evolving threat landscape your business faces.